Client Spotlight

TrueSky Credit Union

TrueSky Credit Union, spanning 15 locations across the OK City Metro area, aimed to transform from a traditional credit union to a tech-driven financial institution. Their vision was to leverage technology to better assist members in managing their finances and achieving their financial goals.

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Client: TrueSky Credit Union, serving 15 locations in the OK City Metro area
Challenge: Transitioning from a traditional credit union to a tech-focused institution to support member financial goals.

Our Solutions:

  • Customized measures to protect TrueSky Credit Union members’ data against cyber threats.
  • Specialized technology solutions that aided in the credit union’s transformation into a tech-focused institution.
  • Collaborative strategic planning to meet the credit union’s long-term goals.

TrueSky Credit Union needed a tech makeover to become more modern and member-focused. To use technology with purpose and better help their members, they decided to partner with ISG Technology.

This collaboration was part of their strategic planning cycle spanning three years, which emphasized the role of partners like ISG Technology in crafting customized solutions.

Enhance

Transforming TrueSky Credit Union’s Technology Experience

ISG Technology implemented these services in close collaboration with TrueSky, working as partners instead of just an external consultant.

Cybersecurity Fortification

ISG devised and implemented customized cybersecurity measures for the safety of member data. This fortified environment provided a secure backdrop for financial transactions and sensitive information.

Specialized Technological Enhancements

Our customized solutions optimized processes, elevated member experiences, and boosted operational efficiency. This aligned with the credit union’s aspirations for responsive, tech-enabled financial services.

Collaborative Strategic Planning

Our collaborative approach ensured that our tech solutions seamlessly integrated with TrueSky’s vision, empowering the credit union to better support members’ financial ambitions.

The TrueSky Credit Union partnership exemplifies how ISG Technology helps organizations leverage technology to enhance customer experiences, revamp operations, and realize strategic objectives.

Reflecting on the partnership, Alex Michaud, Chief Information Officer, expressed, “From ISG, we really depend on a good business relationship, looking at them as an extension of our team.”

With a track record of over 70 years in IT expertise, ISG Technology collaborates with clients to leverage innovative tech solutions for impactful outcomes. Ready to use technology to make your business more profitable? Think ISG Technology. Contact us to meet our team and learn more about how we can help.

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